Quinnox Blog

No. 7: Uncooperative/Withholding information

Top 10 Recruiters’ Peeve No. 7: Uncooperative/Withholding information

Many job seekers understand that an external recruiter could help them to get a job.  They are willing to share experiences and information with us so that we are able to match them to the right roles and highlight their best aspects.  However, not all candidates are cooperative.

Scenario 1:          When we call an applicant for a chat, many will say: “Please go through my cv, you can get all the information there”.  With that, they wanted to cut short the conversation and probably thinking that we are so silly to call.

Scenario 2:          We also meet candidates who simply refuse to divulge current or expected remuneration packages.  They feel that it is simply too early or are uncomfortable to reveal such confidential information.

Scenario 3:          This is rare, but some of them think that if the next employer treasures his/her experience and skills, they will offer a good package even without knowing his current drawn salary.  They do not mind going through many interviews and hassle to find that good employer.

Scenario 1. Please go through my cv…
Candidates’ reasons:
  • No time to talk
  • Rushing for a project
  • Feels irritated after receiving numerous calls from recruiters
  • Simply not interested to explore new opportunities anymore.
What you should do:
  • If the recruiter calls you at the wrong time, let them know that you cannot talk at the moment and ask them to call you back.
  • If you have found a job, simply tell them so.
  • In order for recruiters to “sell” you well, it is important that you address all questions (other than personal ones) that they have.
Scenario 2. Refuse to divulge current or expected remuneration packages
Candidates’ reasons:
  • Do not trust the recruiter
  • May be either too highly-paid or too under-paid and do not wish this information to get into the way of securing a higher pay or a job.
What you should do:
  • Do not worry about confidentiality as there is an unspoken rule that we need to keep all job seekers’ information confidential.
  • If you think that you are under paid, try asking the recruiter to help you bring your salary to the market level. Experienced recruiters will be able to advice on this.
Scenario 3. Waiting for a good employer
Candidates’ reasons:
  • These job seekers have a notion that if they find a good employer, without knowing his/her last drawn salary, the employer will be fair and pay him a good market rate.
What you should do:
  • This is an idealistic thought.  HR departments would require salary information such as pay slips to be presented when they work out a package.
  • HR could also do reference and background checks on you.
  • It is almost impossible to get an offer without revealing your past experience and information.

Whatever the reasons, it is very important for recruiters to know our candidates well before we can confidently recommend them to our clients.  When candidates withhold information, we will be puzzled and feel uncomfortable representing them.  In most cases, we will choose to drop them from our list.